Policies
By scheduling an appointment with Dreamer's Touch Muscular Therapy you are agreeing to the following policies:
Scheduling/Appointment Time
A credit card is required to schedule any appointment, however the appointment can be paid for with cash at the time of the massage (as of 11/12/2012).
The scheduled appointment time is the time the therapist will arrive at your home. If you would like them to arrive earlier so that you can get started at a particular time, please state so when scheduling the appointment. It will take about 10-15 minutes to set-up and to be ready to give the massage.
Upon arrival of the therapist if you do not answer the door, or your phone, the therapist will wait up to 15 minutes (which will be taken away from the massage if you show up), then they will leave, and the appointment will be considered a no show.
If the start of the appointment to delayed on the part of the client, that time will be deducted from the total massage time with no discount.
Once the massage has been started, if the appointment is stopped or cancelled due to needs or actions of the client, the client is responsible for paying the fee of the entire scheduled time.
Once the massage is started, that is the beginning of the amount of time booked, if the client needs to pause the massage for any reason, that time is taken away from the massage and the client is still charged for the time. For example, a one hour massage is booked for 1:00. After setting up and getting ready the massage starts at 1:15, at 1:30 the client receives a phone call, needs to use the restroom, has to let someone in, etc., and has to pause the massage for any length if time, the massage will still end at 2:15 unless the client is willing to pay for additional time and time allows.
If the appointment is delayed due to the therapist, if time allows they will give the full time of the massage. If time does not allow, the client will receive a discount in accordance with the amount of time the appointment was delayed.
Cancellation/Rescheduling
Appointment fee is for the scheduled time (time reserved specifically for you) and please understand that if you do not give sufficient notice, that time can not be given to someone else that may have wanted it and we will need to charge you the fees listed below. We understand that emergencies may come last minute but please be respectful of our time and give us as much noticed as possible:
Client Conduct
It is the client's responsibility to inform the therapist informed of all medical conditions and any new conditions that may occur throughout the time they are working with a therapist. And a doctor’s note may be required under certain circumstances.
It is the client's responsibility to let the therapist know if (1) there are any areas they do not want worked on, (2) the pressure is too light or too deep (anything that causes a pain level of 7 or more), or (3) if they are uncomfortable for any reason or if there is anything that may prevent them from being able to relax and enjoy the massage; such as but not limited to, temperature, scent of products used, product used (oil, lotion or cream, etc.), techniques used by the therapist, position and/or height of face cradle, music played, volume of music, etc.. When possible, the therapist will do their best to make adjustments to accommodate you.
Payment
Full payment is expected at the time of service. Types of acceptable payments are cash, credit card or Paypal. We do not submit billings to any insurance company. If you would like a receipt for insurance or taxes purposes please let the therapist know when you are paying and they can give you a written receipt or an invoice can be emailed to you.
Rules and Restrictions for Any Discount:
All specials and discounts are applicable for appointments scheduled 24+ hours in advance only
Specials & discounts cannot be combined
Discount is only available during regular business hours
To receive the discount you must mention discount when scheduling appointment and for certain discounts require proof of qualification and proof may be requested at any time by the therapist
By scheduling an appointment with Dreamer's Touch Muscular Therapy you are agreeing to the following policies:
Scheduling/Appointment Time
A credit card is required to schedule any appointment, however the appointment can be paid for with cash at the time of the massage (as of 11/12/2012).
The scheduled appointment time is the time the therapist will arrive at your home. If you would like them to arrive earlier so that you can get started at a particular time, please state so when scheduling the appointment. It will take about 10-15 minutes to set-up and to be ready to give the massage.
Upon arrival of the therapist if you do not answer the door, or your phone, the therapist will wait up to 15 minutes (which will be taken away from the massage if you show up), then they will leave, and the appointment will be considered a no show.
If the start of the appointment to delayed on the part of the client, that time will be deducted from the total massage time with no discount.
Once the massage has been started, if the appointment is stopped or cancelled due to needs or actions of the client, the client is responsible for paying the fee of the entire scheduled time.
Once the massage is started, that is the beginning of the amount of time booked, if the client needs to pause the massage for any reason, that time is taken away from the massage and the client is still charged for the time. For example, a one hour massage is booked for 1:00. After setting up and getting ready the massage starts at 1:15, at 1:30 the client receives a phone call, needs to use the restroom, has to let someone in, etc., and has to pause the massage for any length if time, the massage will still end at 2:15 unless the client is willing to pay for additional time and time allows.
If the appointment is delayed due to the therapist, if time allows they will give the full time of the massage. If time does not allow, the client will receive a discount in accordance with the amount of time the appointment was delayed.
Cancellation/Rescheduling
Appointment fee is for the scheduled time (time reserved specifically for you) and please understand that if you do not give sufficient notice, that time can not be given to someone else that may have wanted it and we will need to charge you the fees listed below. We understand that emergencies may come last minute but please be respectful of our time and give us as much noticed as possible:
Client Conduct
It is the client's responsibility to inform the therapist informed of all medical conditions and any new conditions that may occur throughout the time they are working with a therapist. And a doctor’s note may be required under certain circumstances.
It is the client's responsibility to let the therapist know if (1) there are any areas they do not want worked on, (2) the pressure is too light or too deep (anything that causes a pain level of 7 or more), or (3) if they are uncomfortable for any reason or if there is anything that may prevent them from being able to relax and enjoy the massage; such as but not limited to, temperature, scent of products used, product used (oil, lotion or cream, etc.), techniques used by the therapist, position and/or height of face cradle, music played, volume of music, etc.. When possible, the therapist will do their best to make adjustments to accommodate you.
Payment
Full payment is expected at the time of service. Types of acceptable payments are cash, credit card or Paypal. We do not submit billings to any insurance company. If you would like a receipt for insurance or taxes purposes please let the therapist know when you are paying and they can give you a written receipt or an invoice can be emailed to you.
Rules and Restrictions for Any Discount:
All specials and discounts are applicable for appointments scheduled 24+ hours in advance only
Specials & discounts cannot be combined
Discount is only available during regular business hours
To receive the discount you must mention discount when scheduling appointment and for certain discounts require proof of qualification and proof may be requested at any time by the therapist